Account Set Ups or Changes:

• New Residential Accounts and Rates
• (including rate information and service rule)
• New Commercial Accounts and Rates
• (including rate information and service rule)
• Transfer or Terminate an Account

 New Resident Brochure

Billing and Payments:                                         

• Online Account Access & Bill Payment Instructions
• Sign up for Automatic Bill Payment
• Review Payment Options
•  Sign up for Budget Billing
• Automatic Pay from Checking Form
• Budget Billing Removal
• Guide to Meter Reading
• Troubleshooting High Consumption
• Energy Calculator

Policy and Procedures:

• Residential Deposits Policy
• Commercial Credit Policy

intelaHome:

Click image to go to the site:                        Instructions:

Other Utility Information:

• Landlord Reactivation
• Request Penalty Waiver
• Update your contact information
• Conservation Information
• Other Utilities
• Frequently Asked Questions
• Online Security
• Cycle & Route Map/Due Date Calendar
• Residential Energy Audit Services
• Kansas Low Income Energy Assistance Program
• Housing Assistance Fund for Eviction Prevention Support

Delinquent Account Information:

• Utility Assistance Program
• Payment Plan Information
• Disconnection Procedures
• Shut-Off Notice Now Via Text

Donations:

• Volunteer Opportunities