Step 1 Click here to create your PIN now or e-mail for your PIN. Please include your name, address, account number, current bill amount and last payment amount from your latest bill.

Step 2 The Finance Department will send you a PIN number via e-mail. The e-mail sent to you from 'utilities@gardnerkansas.gov' will contain your account number, your newly defined PIN, your PIN clue and a link that you MUST click to complete the registration process. The link will take you to the account inquiry screen and prompt you for your account number and PIN. Press 'Sign-On' and a confirmation screen will be displayed to let you know you have registered successfully.

Step 3 Enter your utility account number (dash included) and the PIN you received by e-mail. Click the sign-on button.

Step 4 Choose a new PIN, any combination of up to ten letters and numbers. Type in a hint to help you remember your new password; enter your e-mail address. Click submit. Confirmation of your registration will arrive by e-mail.

Step 5 When you received the E-mail Address Verification message, click the link provided in the e-mail. Enter your Account Number and new PIN on the page that appears. Click Sign-on. Congratulations! You can now click the provided link to look up your account.